Telehealth care in Albany, New York.

No. Wade’s Care First is a telehealth practice. You join your visit by secure video from home, work or anywhere in New York, and Charles Wade, FNP-BC is licensed to treat you while you are in the state. Anything that needs hands-on care is coordinated with facilities in and around Albany, such as Albany Medical Center (Albany Med Health System; the region’s only Level 1 adult and Level 1 pediatric trauma center; Massry Family Children’s Emergency Center and Bernard & Millie Duker Children’s Hospital), St. Peter’s Hospital (St. Peter’s Health Partners / Trinity Health; 315 South Manning Boulevard; emergency department) and Samaritan Hospital, Albany Memorial Campus (St. Peter’s Health Partners).

Quest Diagnostics and Labcorp list Albany collection sites. Hospital outpatient laboratories are additional options; confirm whether a location accepts your order and insurance before visiting. We send the order electronically to a location that is convenient for you or in your insurance network. Results come back to us for review with you.

Albany Medical Center (Albany Med Health System; the region’s only Level 1 adult and Level 1 pediatric trauma center; Massry Family Children’s Emergency Center and Bernard & Millie Duker Children’s Hospital), St. Peter’s Hospital (St. Peter’s Health Partners / Trinity Health; 315 South Manning Boulevard; emergency department) and Samaritan Hospital, Albany Memorial Campus (St. Peter’s Health Partners). For chest pain, trouble breathing, stroke symptoms, severe bleeding, a major injury or thoughts of harming yourself, call 911 or go to the nearest emergency department rather than booking a video visit.

Whitney M. Young Jr. Health Center (920 Lark Drive, Albany; Albany Health Center, Swinburne, Troy and Watervliet sites; sliding fee scale; primary care, dental, behavioral health, pharmacy, WIC, telehealth) serve the area with in-person primary care on a sliding scale. Many patients pair that kind of local clinic with telehealth for follow-ups, medication management and specialist coordination.

Many plans are accepted and benefits are verified before your visit. BCBS / Anthem PPO, UnitedHealthcare PPO, UMR (PPO), Aetna PPO, Cigna PPO, Humana PPO, Ambetter PPO, Fidelis Care / Ambetter (NY Marketplace), TRICARE. New York Medicaid is delivered mainly through mainstream Medicaid Managed Care plans (HARP and Child Health Plus enrollment is reported within those plans); 2,518,926 New York City residents and 5.6 million+ statewide were in mainstream plans in December 2025. The Essential Plan (New York’s Basic Health Program) covers adults under 200% of the federal poverty level with no monthly premium; a 2024 waiver that had extended it to 250% FPL ended July 1, 2026 after federal funding cuts, ending Essential Plan eligibility for the affected income group; those members may qualify for Qualified Health Plans with financial assistance. Free enrollment help: NY State of Health, 1-855-355-5777. Statewide Medicaid managed care plans reported by NYSDOH (2024 eQARR profiles, enrollment order): Fidelis Care, Healthfirst, MetroPlus Health Plan, Anthem BlueCross BlueShield HP, UnitedHealthcare Community Plan, Molina Healthcare of New York, Excellus BlueCross BlueShield, MVP Health Care, HIP/EmblemHealth, CDPHP, Independent Health, Highmark Western and Northeastern New York; HIV Special Needs Plans: Amida Care, MetroPlus SNP, SelectHealth from VNS Health. County availability varies: NYC (Fidelis, Healthfirst, MetroPlus, Anthem, UnitedHealthcare, Molina, HIP, Amida Care, VNS); Erie (Fidelis, Independent Health, Highmark, Molina, UnitedHealthcare, Excellus); Monroe (Excellus, MVP, Fidelis, UnitedHealthcare, Molina); Onondaga (Fidelis, Molina, UnitedHealthcare, Excellus); Albany (CDPHP, Fidelis, MVP, UnitedHealthcare); Nassau (Healthfirst, Fidelis, Anthem, HIP, UnitedHealthcare, Molina); St. Lawrence (Fidelis, UnitedHealthcare, MVP). December 2025 NYSDOH enrollment report. Coverage varies by plan, and self-pay pricing is posted if your plan is not accepted.

No geographic or population HPSA for primary care or mental health in Albany County in HRSA’s current designated list; one FQHC-based designation. Telehealth can complement local clinicians by offering another way to access primary care, mental health and medication follow-up while you keep your local relationships.

When clinically appropriate, we can send orders to a laboratory or imaging facility you choose. Confirm that the location performs the requested test, accepts the order and participates in your insurance network. Availability and travel distance vary by community.