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Nevada · Video visits statewide
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Care that fits your life
Telehealth care in Reno, Nevada.
Wade’s Care First sees Reno patients by secure video for primary care, mental health, ADHD, weight management, urgent care and more. Labs, imaging and prescriptions go to facilities in and around Reno.
Telehealth only. No office in Reno: you join from wherever you are in Nevada. Pricing · Insurance Accepted
Services
What Reno patients book.
Every service is available statewide by video. Each page explains what can and cannot be handled remotely.
Your ongoing Primary Care ProviderPrimary Care
Acute Care, Routine Care, Preventive Care, and Chronic Care with one provider who knows your history.
Screenings for your age and riskPreventive Care
Screenings, labs and risk checks chosen for your age, history and family history.
Evaluation and treatmentMental Health
Anxiety, depression, panic, PTSD symptoms and more. A full evaluation first, then a plan you help build.
Adults and teensADHD
Evaluation and follow-up for attention, focus and executive-function concerns.
Medication with a plan around itMedical Weight Management
A workup first, then nutrition, lab monitoring and medication when it fits.
Sick visitsUrgent Care
Sinus infections, UTIs, rashes and stomach bugs. Check the scheduler for available appointments, including same-day openings when offered.
Skin concerns by videoDermatology
Acne, eczema, psoriasis, melasma, fungal nails and rashes, evaluated from clear photos and a conversation.
Strains, sprains and flare-upsShort-Term Pain Management
Back and neck pain, sprains, joint flares and headaches over a short course of care.
Hormones, prostate and screeningMen’s Health
ED, testosterone testing, prostate health, PSA and the screenings men tend to skip.
Every stageWomen’s Health
Periods, birth control, perimenopause, menopause and the questions in between.
Ages 5 and upPediatric Care
Video visits for the things that keep a kid home from school.
Older adults and their familiesGeriatric Care
Medication review, chronic conditions and coordination with everyone involved.
Part of your primary careSleep Concerns
Insomnia, snoring, sleep apnea screening and sleep-study coordination.
Pharmacogenomic testingGeneSight® Testing
A cheek swab that adds genetic information to mental-health medication decisions.
Booking & Insurance
Plan your video visit.
Start with the care you need. We’ll guide you through the visit details and available times.
Choose your visit
Select your service and whether you are a new or established patient.
Choose how to pay
Select insurance or self-pay. Review the accepted plans and posted prices before continuing.
Find an available time
Confirm where you will be during the visit and your timezone, then review your appointment details.
More Than a Video Visit
How It Works Your care doesn’t end when the video visit ends.
Wade’s Care First is a full medical practice delivered through telehealth. When it is medically appropriate, we order, prescribe, refer and coordinate the services you would expect from a traditional outpatient practice.
- 1VisitSecure video from your phone or laptop
- 2TestingLabs and imaging ordered near you
- 3ResultsReviewed and explained with you
- 4TreatmentPrescriptions and a plan you helped build
- 5ReferralSpecialists and in-person care when needed
- 6Follow-upContinued care with the same provider
Laboratory testing
Blood work, urine tests, hormone and PSA testing, completed at a lab near you.
Diagnostic imaging
X-rays, ultrasounds, CT scans and MRIs ordered through local imaging centers.
Additional testing
Testing matched to your symptoms, history and plan, including sleep studies when indicated.
Equipment and supplies
Orders for durable medical equipment and supplies when medically necessary.
Specialist referrals
Referrals to cardiology, endocrinology, sleep medicine and more, with your care kept connected.
Prescription management
Prescribing and adjusting medications when clinically appropriate and allowed by law.
Results and follow-up
Every result reviewed with you, explained, and turned into a next step.
GeneSight® Testing
Pharmacogenomic information that may help inform mental-health medication decisions.
Care coordination
Orders and referrals sent to facilities near you, with Wade’s Care First staying involved.
Telehealth when appropriate. In-person services when needed. Coordinated care throughout.
Book a VisitHow It WorksOrders go local
Labs, imaging and pharmacies near Reno.
Reno has a solid network for the in-person pieces of care. Quest Diagnostics has patient service centers on S. McCarran Blvd. and Elm St., and Labcorp lists four Reno locations, including Mill St. and S. Virginia St. Saint Mary’s runs freestanding lab and imaging offices, and Renown’s X-Ray & Imaging centers take walk-in X-rays and schedule CT, ultrasound and MRI. If you are a patient at Community Health Alliance or Northern Nevada HOPES, both offer labs and low-cost pharmacies on site.
Prescriptions are sent electronically to Walgreens or whichever pharmacy you name. Fasting blood work is simplest first thing in the morning; check the site’s hours, since some centers close midday or do not open on Saturdays.
Blood work
Quest Diagnostics lists two Reno patient service centers (6502 S. McCarran Blvd. and 343 Elm St.). Labcorp lists four (Sierra Rose Dr., Mill St., Ralston St., S. Virginia St.). Saint Mary’s operates freestanding lab offices; Northern Nevada HOPES and Community Health Alliance offer labs to their patients.
Imaging
Renown Health X-Ray & Imaging centers (for example Vista, in Sparks) offer CT, walk-in X-ray, ultrasound and MRI. Saint Mary’s operates freestanding imaging offices. Hospital imaging departments are available at all three hospitals.
Pharmacies
Walgreens (multiple stores). Community Health Alliance and Northern Nevada HOPES run low-cost pharmacies for their patients.
Before you go, confirm the requested test, outside-order acceptance, insurance, collection fees and hours with the facility. These resources are examples, not a complete directory. Quest Location Finder · Labcorp Location Finder.
Patient Questions
All Patient Questions Reno questions.
Does Wade’s Care First have an office in Reno?
No. Wade’s Care First is a telehealth practice. You join your visit by secure video from home, work or anywhere in Nevada, and Charles Wade, FNP-BC is licensed to treat you while you are in the state. Anything that needs hands-on care is coordinated with facilities in and around Reno, such as Renown Regional Medical Center (Renown Health, nonprofit), Reno, the region’s largest hospital and operator of Renown’s outpatient imaging network, Saint Mary’s Regional Medical Center (Prime Healthcare), 235 W. 6th St., 352 beds, 24-hour emergency department, freestanding lab and imaging offices and Northern Nevada Sierra Medical Center (UHS), 6500 Longley Ln., opened April 2022, emergency department.
Where will I go for blood work if I live in Reno?
Quest Diagnostics lists two Reno patient service centers (6502 S. McCarran Blvd. and 343 Elm St.). Labcorp lists four (Sierra Rose Dr., Mill St., Ralston St., S. Virginia St.). Saint Mary’s operates freestanding lab offices; Northern Nevada HOPES and Community Health Alliance offer labs to their patients. We send the order electronically to a location that is convenient for you or in your insurance network. Results come back to us for review with you.
Which Reno hospitals have an emergency department?
Renown Regional Medical Center (Renown Health, nonprofit), Reno, the region’s largest hospital and operator of Renown’s outpatient imaging network, Saint Mary’s Regional Medical Center (Prime Healthcare), 235 W. 6th St., 352 beds, 24-hour emergency department, freestanding lab and imaging offices and Northern Nevada Sierra Medical Center (UHS), 6500 Longley Ln., opened April 2022, emergency department. For chest pain, trouble breathing, stroke symptoms, severe bleeding, a major injury or thoughts of harming yourself, call 911 or go to the nearest emergency department rather than booking a video visit.
Are there community health centers in Reno for in-person care?
Community Health Alliance health centers in Reno and Sparks, including Wells Avenue, Neil Road, Sun Valley, Center for Complex Care and Sparks with medical, dental, behavioral health, WIC and low-cost pharmacies, Northern Nevada HOPES (FQHC), 4th St. and 5th St. clinics in downtown Reno; primary care, behavioral health, pharmacy, HIV care and Nevada Health Centers, Willow Street Health Center, 790 Willow St serve the area with in-person primary care on a sliding scale. Many patients pair that kind of local clinic with telehealth for follow-ups, medication management and specialist coordination.
Can I use Nevada Medicaid or other insurance for a telehealth visit from Reno?
Nevada Medicaid plans are not on the participating list right now. Plans accepted in Nevada: BCBS / Anthem PPO, UnitedHealthcare PPO, UMR (PPO), Aetna PPO, Cigna PPO, Humana PPO, Ambetter PPO, TRICARE. Benefits are verified before your visit, and self-pay pricing is posted if your plan is not accepted.
Is Reno a health professional shortage area?
Washoe County contains primary care HPSA areas (boundaries expanded in a recent state update) and falls within Nevada’s near-universal mental health HPSA coverage; check HRSA HPSA Find for a specific address. Telehealth can complement local clinicians by offering another way to access primary care, mental health and medication follow-up while you keep your local relationships.
Can orders be sent to a laboratory or imaging facility near me?
When clinically appropriate, we can send orders to a laboratory or imaging facility you choose. Confirm that the location performs the requested test, accepts the order and participates in your insurance network. Availability and travel distance vary by community.
More answers
Questions Reno patients ask about mental health, ADHD and medical weight management.
- How can I tell whether worry has become an anxiety disorder?
- What is the difference between a panic attack and generalized anxiety?
- Can ADHD first become apparent in adulthood?
- What is executive dysfunction?
- What is medical weight management?
- Am I a candidate for medical weight loss?
All Mental Health Questions All ADHD Questions All Medical Weight Management Questions
Good to know
Services, screening recommendations, testing, treatment options, referrals and prescribing may vary with your age, medical history, symptoms, where you are physically located at the time of the visit, state and federal requirements, insurance requirements, and whether your condition can be safely managed by telehealth. Conditions and services listed here are examples. An appointment does not guarantee a particular diagnosis, a prescription, a controlled medication, hormone therapy, a lab order, an imaging study, a sleep study, a specialist referral, an accommodation letter or a particular treatment. Treatment decisions follow a clinical evaluation and the provider’s judgment.
Sources
Practice provider: Charles Wade, FNP-BC. Information updated October 25, 2026.
Patient Education
Browse All Patient EducationHealth topics for Reno patients.
Articles on the care people in Reno book most, each linked to its service and booking.
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A local landmark
Original Reno Arch
The original Reno Arch on Lake Street in Reno, Nevada.
Photo: Ken Lund / Wikimedia Commons · Source · CC BY-SA 2.0. Resized for display.
Metro area · Washoe County
Getting care in Reno
Northern Nevada’s hub city at about 4,500 feet in the high desert along the Truckee River, with a gaming and tourism base now joined by logistics and tech employers.
Reno is the medical center for the northern half of Nevada, which means its clinics absorb demand from a huge rural region and new-patient waits can be long. A video visit with Wade’s Care First gives you a direct route to primary care, mental health and ADHD follow-up, weight management, dermatology questions and sleep concerns without competing for a slot. You connect from home, a break room or your car, including early mornings and evenings that suit casino, hospital and warehouse schedules.
The practice is telehealth only and has no Reno office. When something needs hands-on work, such as blood tests, an X-ray or a vaccine, you are sent to a Reno or Sparks facility, and prescriptions go to the pharmacy you choose.
Access in Washoe County
Washoe County has 21.7 percent of Nevada’s active physicians (1,623) for about 16 percent of the population, and much of the state’s rural north depends on Reno for specialty care. Nevada’s 2025 UNR Med physician workforce report finds the state would need 2,303 more physicians to reach the national per-capita average, including 251 family medicine doctors, 411 pediatricians and 105 psychiatrists; in 35 of 37 AMA specialty areas Nevada is below the national rate, and psychiatrists number 8.7 per 100,000 versus 12.2 nationally.
UNR Med reporting has placed Nevada 45th among states for active physicians and 48th for primary care physicians per capita. About 64.9 percent of Nevadans live in a federally designated primary care HPSA and 91.3 percent live in a mental health HPSA (15 of 17 counties are single-county mental health HPSAs). The state Primary Care Office notes all 17 counties carry some shortage designation; in cities a key driver is that many providers do not accept Medicaid, and in rural and frontier areas travel time to a provider can be several hours. Nevada’s uninsured rate was 11.4 percent in 2024 (47th of 50 states; US 8.2 percent).
Who this helps most in Reno
This fits Reno residents who work nights at casinos, hospitals or distribution centers, university students and young workers without a regular doctor, parents who need a pediatric visit for a child five or older, and adults managing ADHD, anxiety or depression who want consistent follow-up. It also suits people in outlying Washoe County neighborhoods who would rather not drive into town for a routine check-in.
Some situations call for in-person care. Chest pain, stroke symptoms, severe shortness of breath, a serious fall or a mental health crisis need 911 or a 24-hour emergency room, such as Saint Mary’s, Renown Regional or Northern Nevada Sierra. On heavy smoke days, people with asthma or COPD who are struggling to breathe should be seen in person.
Local health considerations
- Wildfire smoke and air quality: Northern Nevada Public Health’s Air Quality Management Division monitors Washoe County air; AirNow notes fine particles in smoke can worsen heart and lung disease, with older adults, children and people with asthma or heart disease at higher risk.
- Elevation and climate: Reno sits at roughly 4,500 feet in a cold semi-arid climate; dry air, large day-night temperature swings and winter inversions affect asthma, COPD and skin conditions.
- 24-hour work: leisure and hospitality was about 14.6 percent of Reno-metro jobs in August 2026 (41,500 of 284,900), and casino, hospital and warehouse shifts run around the clock; NIOSH links short sleep to obesity and chronic illness.
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Book a VisitAsk a QuestionText UsIf this is an emergency, call 911. For mental health crisis support, call or text 988 anytime.