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Michigan · Video visits statewide
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Care that fits your life
Telehealth care in Kalamazoo, Michigan.
Wade’s Care First sees Kalamazoo patients by secure video for primary care, mental health, ADHD, weight management, urgent care and more. Labs, imaging and prescriptions go to facilities in and around Kalamazoo.
Telehealth only. No office in Kalamazoo: you join from wherever you are in Michigan. Pricing · Insurance Accepted
Services
What Kalamazoo patients book.
Every service is available statewide by video. Each page explains what can and cannot be handled remotely.
Your ongoing Primary Care ProviderPrimary Care
Acute Care, Routine Care, Preventive Care, and Chronic Care with one provider who knows your history.
Screenings for your age and riskPreventive Care
Screenings, labs and risk checks chosen for your age, history and family history.
Evaluation and treatmentMental Health
Anxiety, depression, panic, PTSD symptoms and more. A full evaluation first, then a plan you help build.
Adults and teensADHD
Evaluation and follow-up for attention, focus and executive-function concerns.
Medication with a plan around itMedical Weight Management
A workup first, then nutrition, lab monitoring and medication when it fits.
Sick visitsUrgent Care
Sinus infections, UTIs, rashes and stomach bugs. Check the scheduler for available appointments, including same-day openings when offered.
Skin concerns by videoDermatology
Acne, eczema, psoriasis, melasma, fungal nails and rashes, evaluated from clear photos and a conversation.
Strains, sprains and flare-upsShort-Term Pain Management
Back and neck pain, sprains, joint flares and headaches over a short course of care.
Hormones, prostate and screeningMen’s Health
ED, testosterone testing, prostate health, PSA and the screenings men tend to skip.
Every stageWomen’s Health
Periods, birth control, perimenopause, menopause and the questions in between.
Ages 5 and upPediatric Care
Video visits for the things that keep a kid home from school.
Older adults and their familiesGeriatric Care
Medication review, chronic conditions and coordination with everyone involved.
Part of your primary careSleep Concerns
Insomnia, snoring, sleep apnea screening and sleep-study coordination.
Pharmacogenomic testingGeneSight® Testing
A cheek swab that adds genetic information to mental-health medication decisions.
Booking & Insurance
Plan your video visit.
Start with the care you need. We’ll guide you through the visit details and available times.
Choose your visit
Select your service and whether you are a new or established patient.
Choose how to pay
Select insurance or self-pay. Review the accepted plans and posted prices before continuing.
Find an available time
Confirm where you will be during the visit and your timezone, then review your appointment details.
More Than a Video Visit
How It Works Your care doesn’t end when the video visit ends.
Wade’s Care First is a full medical practice delivered through telehealth. When it is medically appropriate, we order, prescribe, refer and coordinate the services you would expect from a traditional outpatient practice.
- 1VisitSecure video from your phone or laptop
- 2TestingLabs and imaging ordered near you
- 3ResultsReviewed and explained with you
- 4TreatmentPrescriptions and a plan you helped build
- 5ReferralSpecialists and in-person care when needed
- 6Follow-upContinued care with the same provider
Laboratory testing
Blood work, urine tests, hormone and PSA testing, completed at a lab near you.
Diagnostic imaging
X-rays, ultrasounds, CT scans and MRIs ordered through local imaging centers.
Additional testing
Testing matched to your symptoms, history and plan, including sleep studies when indicated.
Equipment and supplies
Orders for durable medical equipment and supplies when medically necessary.
Specialist referrals
Referrals to cardiology, endocrinology, sleep medicine and more, with your care kept connected.
Prescription management
Prescribing and adjusting medications when clinically appropriate and allowed by law.
Results and follow-up
Every result reviewed with you, explained, and turned into a next step.
GeneSight® Testing
Pharmacogenomic information that may help inform mental-health medication decisions.
Care coordination
Orders and referrals sent to facilities near you, with Wade’s Care First staying involved.
Telehealth when appropriate. In-person services when needed. Coordinated care throughout.
Book a VisitHow It WorksOrders go local
Labs, imaging and pharmacies near Kalamazoo.
Blood work ordered during your visit can be drawn at TestSource Lab on Lovers Lane, a Quest-affiliated draw site in Kalamazoo, or at a hospital laboratory at Bronson Methodist Hospital or Beacon Kalamazoo. Tell us which is easier and whether your plan prefers Quest or Labcorp, and we route the order there. The next Quest-branded site is in Three Rivers, about 23 miles away, so most Kalamazoo and Portage patients use a hospital draw site.
Imaging such as X-rays, ultrasound, CT and MRI is scheduled through Bronson or Beacon; ask for the outpatient location nearest you. Prescriptions go electronically to the pharmacy you name. Walgreens has Kalamazoo stores, and Rite Aid closed all of its Michigan stores in 2024, so give us the exact store if yours moved.
Blood work
Bronson lists laboratory collection locations in Kalamazoo, including Bronson Diagnostics North Pavilion and Bronson Lab – Gull Road. Confirm the test, order acceptance, current hours and insurance network before visiting.
Pharmacies
Walgreens lists Kalamazoo in its Michigan store directory. Rite Aid closed all of its roughly 230 Michigan stores by late 2024.
Before you go, confirm the requested test, outside-order acceptance, insurance, collection fees and hours with the facility. These resources are examples, not a complete directory. Quest Location Finder · Labcorp Location Finder.
Patient Questions
All Patient Questions Kalamazoo questions.
Does Wade’s Care First have an office in Kalamazoo?
No. Wade’s Care First is a telehealth practice. You join your visit by secure video from home, work or anywhere in Michigan, and Charles Wade, FNP-BC is licensed to treat you while you are in the state. Anything that needs hands-on care is coordinated with facilities in and around Kalamazoo, such as Bronson Methodist Hospital (601 John St), Level I trauma center and Beacon Kalamazoo (1521 Gull Rd; formerly Ascension Borgess Hospital), Level II trauma center, 24/7 emergency care.
Where will I go for blood work if I live in Kalamazoo?
Bronson lists laboratory collection locations in Kalamazoo, including Bronson Diagnostics North Pavilion and Bronson Lab – Gull Road. Confirm the test, order acceptance, current hours and insurance network before visiting. Results are reviewed with you after testing.
Which Kalamazoo hospitals have an emergency department?
Bronson Methodist Hospital (601 John St), Level I trauma center and Beacon Kalamazoo (1521 Gull Rd; formerly Ascension Borgess Hospital), Level II trauma center, 24/7 emergency care. For chest pain, trouble breathing, stroke symptoms, severe bleeding, a major injury or thoughts of harming yourself, call 911 or go to the nearest emergency department rather than booking a video visit.
Are there community health centers in Kalamazoo for in-person care?
Family Health Center, Inc. (7 active Kalamazoo sites in HRSA data) serve the area with in-person primary care on a sliding scale. Many patients pair that kind of local clinic with telehealth for follow-ups, medication management and specialist coordination.
Can I use Michigan Medicaid or other insurance for a telehealth visit from Kalamazoo?
Michigan Medicaid plans are not on the participating list right now. Plans accepted in Michigan: BCBS / Anthem PPO, UnitedHealthcare PPO, UMR (PPO), Aetna PPO, Cigna PPO, Humana PPO, Ambetter PPO, TRICARE. Benefits are verified before your visit, and self-pay pricing is posted if your plan is not accepted.
Is Kalamazoo a health professional shortage area?
Kalamazoo County: 2 primary care HPSAs (Family Health Center FQHC 19, Low-Income Kalamazoo County population 14) and 2 mental health HPSAs (17, 13) (HRSA BCD_HPSA files). Telehealth can complement local clinicians by offering another way to access primary care, mental health and medication follow-up while you keep your local relationships.
Can orders be sent to a laboratory or imaging facility near me?
When clinically appropriate, we can send orders to a laboratory or imaging facility you choose. Confirm that the location performs the requested test, accepts the order and participates in your insurance network. Availability and travel distance vary by community.
More answers
Questions Kalamazoo patients ask about mental health, ADHD and medical weight management.
- How can I tell whether worry has become an anxiety disorder?
- What is the difference between a panic attack and generalized anxiety?
- Can ADHD first become apparent in adulthood?
- What is executive dysfunction?
- What is medical weight management?
- Am I a candidate for medical weight loss?
All Mental Health Questions All ADHD Questions All Medical Weight Management Questions
Good to know
Services, screening recommendations, testing, treatment options, referrals and prescribing may vary with your age, medical history, symptoms, where you are physically located at the time of the visit, state and federal requirements, insurance requirements, and whether your condition can be safely managed by telehealth. Conditions and services listed here are examples. An appointment does not guarantee a particular diagnosis, a prescription, a controlled medication, hormone therapy, a lab order, an imaging study, a sleep study, a specialist referral, an accommodation letter or a particular treatment. Treatment decisions follow a clinical evaluation and the provider’s judgment.
Sources
Practice provider: Charles Wade, FNP-BC. Information updated October 25, 2026.
Patient Education
Browse All Patient EducationHealth topics for Kalamazoo patients.
Articles on the care people in Kalamazoo book most, each linked to its service and booking.
ADHD
Can People with ADHD Be Perfectionists?
Explore how perfectionism and ADHD can overlap and why understanding the pattern may help you seek appropriate support.
Read Article →
Medical Weight Management
Why Am I Gaining Weight Even Though I’m Eating Healthy?
Explore how sleep, stress, medications, portions, and other factors can affect weight even when you eat nutritious foods.
Read Article →
Mental Health
Why Do Antidepressants Cause Weight Gain?
Learn why weight changes can occur during antidepressant treatment and how to discuss concerns without stopping medication on your own.
Read Article →
A local landmark
State Theatre
The State Theatre’s marquee and entrance in Kalamazoo.
Photo: Chris Rycroft · Source · CC BY 2.0. Resized for display.
Metro area · Kalamazoo County
Getting care in Kalamazoo
Southwest Michigan college and health-care city with two trauma centers, a single large federally qualified health center, and a Medicaid market that recently changed hands from Ascension to Beacon Health System.
Kalamazoo has two trauma centers, Bronson Methodist Hospital (Level I) and Beacon Kalamazoo (Level II, formerly Ascension Borgess), but HRSA designates the county’s low-income population as a primary care and mental health shortage area, and only four Medicaid health plans operate in the county. A video visit with Charles Wade, FNP-BC, covers primary care, mental health, ADHD, weight management, dermatology questions and urgent care for minor illness from home or campus.
He orders labs and imaging to be done in Kalamazoo and sends prescriptions to your pharmacy. Family Health Center, the county’s federally qualified health center, remains the sliding-fee choice for in-person care, and Kalamazoo County Health and Human Services runs public health programs.
Access in Kalamazoo County
HRSA designates the low-income population of Kalamazoo County as a primary care HPSA (score 14) and mental health HPSA (score 13); Family Health Center is an FQHC HPSA scoring 19 (primary care) and 17 (mental health). Only four Medicaid health plans are listed for Kalamazoo County (McLaren Health Plan, Meridian, UnitedHealthcare Community Plan, Aetna Better Health). ACS 2024 1-year: 6.3% uninsured; 5.0% of households with no internet subscription.
Who this helps most in Kalamazoo
Telehealth suits Kalamazoo’s large student population, with Western Michigan University alone enrolling 17,331 students in fall 2025, as well as working adults and parents of children ages five and older who want consistent care for ADHD, anxiety, depression, blood pressure, diabetes, skin problems or weight. Students far from a home doctor can keep medications steady without starting over each semester, and anyone whose records sit under the old Borgess name can still be seen.
Go in person for physical exams, immunizations, procedures and anything that must be examined by hand. For chest pain, stroke symptoms, severe breathing trouble, serious injury, overdose or a safety crisis, call 911 or go to Bronson Methodist Hospital or Beacon Kalamazoo.
Local health considerations
- Large student population: Western Michigan University in Kalamazoo enrolled 17,331 students in fall 2025.
- Hospital ownership change: the former Ascension Borgess Hospital on Gull Road is now Beacon Kalamazoo (Beacon Health System), listed as a Level II trauma center as of September 1, 2026; patients may hold records under the old name.
- Narrow Medicaid plan choice: four plans serve Kalamazoo County versus eight in Wayne County.
Not ready yet?
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