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Richmond

Kentucky · Video visits statewide

Explore your local area, then find the care you need.

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Care that fits your life

Telehealth care in Richmond, Kentucky.

Wade’s Care First sees Richmond patients by secure video for primary care, mental health, ADHD, weight management, urgent care and more. Labs, imaging and prescriptions go to facilities in and around Richmond.

Telehealth only. No office in Richmond: you join from wherever you are in Kentucky. Pricing · Insurance Accepted

Services

What Richmond patients book.

Every service is available statewide by video. Each page explains what can and cannot be handled remotely.

A clinician reviewing information on a tablet at her deskYour ongoing Primary Care Provider

Primary Care

Acute Care, Routine Care, Preventive Care, and Chronic Care with one provider who knows your history.

Blood pressure screening during Preventive CareScreenings for your age and risk

Preventive Care

Screenings, labs and risk checks chosen for your age, history and family history.

Two women having a supportive conversation in a comfortable roomEvaluation and treatment

Mental Health

Anxiety, depression, panic, PTSD symptoms and more. A full evaluation first, then a plan you help build.

A woman at a desk with stacks of paperwork holding her templesAdults and teens

ADHD

Evaluation and follow-up for attention, focus and executive-function concerns.

Hands chopping fresh herbs on a cutting boardMedication with a plan around it

Medical Weight Management

A workup first, then nutrition, lab monitoring and medication when it fits.

A person at home with cold symptomsSick visits

Urgent Care

Sinus infections, UTIs, rashes and stomach bugs. Check the scheduler for available appointments, including same-day openings when offered.

A clinician and patient reviewing skin images on a tabletSkin concerns by video

Dermatology

Acne, eczema, psoriasis, melasma, fungal nails and rashes, evaluated from clear photos and a conversation.

Illustration of a patient discussing knee discomfort by videoStrains, sprains and flare-ups

Short-Term Pain Management

Back and neck pain, sprains, joint flares and headaches over a short course of care.

An adult man outdoorsHormones, prostate and screening

Men’s Health

ED, testosterone testing, prostate health, PSA and the screenings men tend to skip.

A patient and clinician review health information on a tabletEvery stage

Women’s Health

Periods, birth control, perimenopause, menopause and the questions in between.

The original group photograph of smiling childrenAges 5 and up

Pediatric Care

Video visits for the things that keep a kid home from school.

Older adults sharing a meal and conversation around a tableOlder adults and their families

Geriatric Care

Medication review, chronic conditions and coordination with everyone involved.

A woman lying awake in bed beside an alarm clockPart of your primary care

Sleep Concerns

Insomnia, snoring, sleep apnea screening and sleep-study coordination.

Laboratory scientist working with a pipette beside a microscope and computerPharmacogenomic testing

GeneSight® Testing

A cheek swab that adds genetic information to mental-health medication decisions.

Booking & Insurance

Plan your video visit.

Start with the care you need. We’ll guide you through the visit details and available times.

  1. Choose your visit

    Select your service and whether you are a new or established patient.

  2. Choose how to pay

    Select insurance or self-pay. Review the accepted plans and posted prices before continuing.

  3. Find an available time

    Confirm where you will be during the visit and your timezone, then review your appointment details.

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More Than a Video Visit

Your care doesn’t end when the video visit ends.

Wade’s Care First is a full medical practice delivered through telehealth. When it is medically appropriate, we order, prescribe, refer and coordinate the services you would expect from a traditional outpatient practice.

How It Works
  1. 1VisitSecure video from your phone or laptop
  2. 2TestingLabs and imaging ordered near you
  3. 3ResultsReviewed and explained with you
  4. 4TreatmentPrescriptions and a plan you helped build
  5. 5ReferralSpecialists and in-person care when needed
  6. 6Follow-upContinued care with the same provider

Laboratory testing

Blood work, urine tests, hormone and PSA testing, completed at a lab near you.

Diagnostic imaging

X-rays, ultrasounds, CT scans and MRIs ordered through local imaging centers.

Additional testing

Testing matched to your symptoms, history and plan, including sleep studies when indicated.

Equipment and supplies

Orders for durable medical equipment and supplies when medically necessary.

Specialist referrals

Referrals to cardiology, endocrinology, sleep medicine and more, with your care kept connected.

Prescription management

Prescribing and adjusting medications when clinically appropriate and allowed by law.

Results and follow-up

Every result reviewed with you, explained, and turned into a next step.

GeneSight® Testing

Pharmacogenomic information that may help inform mental-health medication decisions.

Care coordination

Orders and referrals sent to facilities near you, with Wade’s Care First staying involved.

Telehealth when appropriate. In-person services when needed. Coordinated care throughout.

Book a VisitHow It Works
Orders go local

Labs, imaging and pharmacies near Richmond.

Labcorp lists a Richmond patient service center at 1054 Center Drive, Suite 3. Hospital laboratory and imaging services are additional options, subject to the facility’s order and scheduling requirements. If your insurance specifies Quest or another network, check its current locator rather than assuming an out-of-town trip is required.

Prescriptions go electronically to the pharmacy you name, whether the Walgreens on Caperton Drive, a store in Berea or a pharmacy near your job in Lexington. White House Clinics on Highland Park Drive is the local sliding-fee clinic.

Blood work

Labcorp lists a patient service center at 1054 Center Drive, Suite 3, Richmond. Check Quest’s current locator for its collection options. Confirm the requested test, outside-order acceptance and insurance with the selected location.

Imaging

Baptist Health Meridian Way, 107 Meridian Way Ste 100 (screening and diagnostic mammography); CommonSpirit Saint Joseph Berea, 305 Estill St, Berea (CT, MRI, ultrasound).

Pharmacies

Walgreens has one Richmond store, 501 Caperton Dr; the next nearest are in Berea, Winchester, Irvine and Nicholasville.

Before you go, confirm the requested test, outside-order acceptance, insurance, collection fees and hours with the facility. These resources are examples, not a complete directory. Quest Location Finder · Labcorp Location Finder.

Patient Questions

Richmond questions.

All Patient Questions
Does Wade’s Care First have an office in Richmond?

No. Wade’s Care First is a telehealth practice. You join your visit by secure video from home, work or anywhere in Kentucky, and Charles Wade, FNP-BC is licensed to treat you while you are in the state. Anything that needs hands-on care is coordinated with facilities in and around Richmond, such as Baptist Health Richmond (801 Eastern Bypass; hospital emergency department; formerly Pattie A. Clay Regional Medical Center), CommonSpirit Saint Joseph Berea (305 Estill St, Berea, southern Madison County; critical access hospital; 24/7 emergency room) and UK Albert B. Chandler Hospital in Lexington (800 Rose St; Adult Level I trauma center) is a regional trauma center.

Where will I go for blood work if I live in Richmond?

Labcorp lists a patient service center at 1054 Center Drive, Suite 3, Richmond. Check Quest’s current locator for its collection options. Confirm the requested test, outside-order acceptance and insurance with the selected location. We send the order electronically to a location that is convenient for you or in your insurance network. Results come back to us for review with you.

Which Richmond hospitals have an emergency department?

Baptist Health Richmond (801 Eastern Bypass; hospital emergency department; formerly Pattie A. Clay Regional Medical Center), CommonSpirit Saint Joseph Berea (305 Estill St, Berea, southern Madison County; critical access hospital; 24/7 emergency room) and UK Albert B. Chandler Hospital in Lexington (800 Rose St; Adult Level I trauma center) is a regional trauma center. For chest pain, trouble breathing, stroke symptoms, severe bleeding, a major injury or thoughts of harming yourself, call 911 or go to the nearest emergency department rather than booking a video visit.

Are there community health centers in Richmond for in-person care?

White House Clinics (Health Help, Inc.; White House Clinic, Richmond, 401 Highland Park Dr; Berea sites at 104 Legacy Dr and 305 Estill St) serve the area with in-person primary care on a sliding scale. Many patients pair that kind of local clinic with telehealth for follow-ups, medication management and specialist coordination.

Can I use Kentucky Medicaid or other insurance for a telehealth visit from Richmond?

Kentucky Medicaid, state-specific plans and HMO plans are not accepted. Plans accepted in Kentucky: BCBS / Anthem PPO, UnitedHealthcare PPO, UMR (PPO), Aetna PPO, Cigna PPO, Humana PPO, Ambetter PPO, TRICARE. Benefits are verified before your visit, and self-pay pricing is posted if your plan is not accepted.

Is Richmond a health professional shortage area?

Primary Care: low-income population HPSA LI-Madison County (score 17, designated Feb. 2026). Mental Health: low-income population HPSA LI-Madison County (score 18). FQHC HPSAs: Health Help, Inc. (White House Clinics) and Kentucky River Foothills Development Council; rural health clinic HPSAs for Family Health Care Clinic and Madison Family Clinic. MUA: Madison Service Area (1995). Telehealth can complement local clinicians by offering another way to access primary care, mental health and medication follow-up while you keep your local relationships.

Can orders be sent to a laboratory or imaging facility near me?

When clinically appropriate, we can send orders to a laboratory or imaging facility you choose. Confirm that the location performs the requested test, accepts the order and participates in your insurance network. Availability and travel distance vary by community.

Good to know

Services, screening recommendations, testing, treatment options, referrals and prescribing may vary with your age, medical history, symptoms, where you are physically located at the time of the visit, state and federal requirements, insurance requirements, and whether your condition can be safely managed by telehealth. Conditions and services listed here are examples. An appointment does not guarantee a particular diagnosis, a prescription, a controlled medication, hormone therapy, a lab order, an imaging study, a sleep study, a specialist referral, an accommodation letter or a particular treatment. Treatment decisions follow a clinical evaluation and the provider’s judgment.

Practice provider: Charles Wade, FNP-BC. Information updated October 25, 2026.

The white columned Madison County Courthouse beneath a blue sky in Richmond.
A local landmark

Madison County Courthouse

The historic Madison County Courthouse on West Main Street in Richmond, Kentucky.

Photo: FloNight (Sydney Poore) and Russell Poore / Wikimedia Commons · Source · CC BY-SA 4.0. Resized for display.

Suburb · Madison County

Getting care in Richmond

Madison County seat and home of Eastern Kentucky University, about 25 miles south of Lexington on I-75, with one community hospital and a fast-growing commuter population.

Richmond has grown by more than 5,000 people since 2020, and Madison County still has one hospital, Baptist Health Richmond on the Eastern Bypass. In February 2026 HRSA designated the county’s low-income population a primary care shortage area, on top of an existing mental health shortage designation, and the local clinics carry some of the higher shortage scores in central Kentucky. For trauma or specialty care, residents head 30 miles up I-75 to UK HealthCare in Lexington.

A video visit with Wade’s Care First puts primary care, depression and anxiety treatment, ADHD follow-up and weight management on your phone, so you are not waiting weeks for a local opening, and labs and prescriptions go to Richmond locations.

Access in Madison County

HRSA designated Madison County’s low-income population a primary care HPSA in Feb. 2026 (LI-Madison County, score 17) and a low-income mental health HPSA (score 18); White House Clinics and Kentucky River Foothills Development Council carry FQHC HPSA scores of 21-22, and three Richmond rural health clinics hold their own designations. Madison Service Area has been a Medically Underserved Area since 1995. Richmond grew from 35,164 at the 2020 census to an estimated 40,663 in 2025. Kentucky River Foothills runs Foothills Express, including Richmond Transit buses, Big E Transit on the EKU campus and Medicaid trips.

Who this helps most in Richmond

Madison County’s chronic disease rates sit below the Kentucky median, with CDC PLACES estimating adult diabetes at 11.3 percent, but mental health is a different picture: 27 percent of adults report depression and nearly one in five report frequent mental distress. Telehealth suits Eastern Kentucky University students who need anxiety, depression or ADHD care between classes, commuters who drive to Lexington every day and cannot reach a Richmond clinic during the workday, and families in Berea and the county’s rural edges who would rather not drive for a medication check. Go in person for chest pain, stroke signs, serious injury or a mental health crisis; call 911 or go to Baptist Health Richmond or Saint Joseph Berea.

Local health considerations

  • Chronic disease: CDC PLACES (2024 release; 2021–2022 survey data; crude modeled estimates) estimates Madison County adult diabetes at 11.3%, obesity 34.5% and depression 27.0%; 17.7% report frequent mental distress.
  • Shortage: new low-income primary care HPSA (Feb. 2026) and low-income mental health HPSA.
  • Growth: Richmond grew about 16% from 2020 to 2025.
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