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Kentucky · Video visits statewide
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Care that fits your life
Telehealth care in Louisville, Kentucky.
Wade’s Care First sees Louisville patients by secure video for primary care, mental health, ADHD, weight management, urgent care and more. Labs, imaging and prescriptions go to facilities in and around Louisville.
Telehealth only. No office in Louisville: you join from wherever you are in Kentucky. Pricing · Insurance Accepted
Services
What Louisville patients book.
Every service is available statewide by video. Each page explains what can and cannot be handled remotely.
Your ongoing Primary Care ProviderPrimary Care
Acute Care, Routine Care, Preventive Care, and Chronic Care with one provider who knows your history.
Screenings for your age and riskPreventive Care
Screenings, labs and risk checks chosen for your age, history and family history.
Evaluation and treatmentMental Health
Anxiety, depression, panic, PTSD symptoms and more. A full evaluation first, then a plan you help build.
Adults and teensADHD
Evaluation and follow-up for attention, focus and executive-function concerns.
Medication with a plan around itMedical Weight Management
A workup first, then nutrition, lab monitoring and medication when it fits.
Sick visitsUrgent Care
Sinus infections, UTIs, rashes and stomach bugs. Check the scheduler for available appointments, including same-day openings when offered.
Skin concerns by videoDermatology
Acne, eczema, psoriasis, melasma, fungal nails and rashes, evaluated from clear photos and a conversation.
Strains, sprains and flare-upsShort-Term Pain Management
Back and neck pain, sprains, joint flares and headaches over a short course of care.
Hormones, prostate and screeningMen’s Health
ED, testosterone testing, prostate health, PSA and the screenings men tend to skip.
Every stageWomen’s Health
Periods, birth control, perimenopause, menopause and the questions in between.
Ages 5 and upPediatric Care
Video visits for the things that keep a kid home from school.
Older adults and their familiesGeriatric Care
Medication review, chronic conditions and coordination with everyone involved.
Part of your primary careSleep Concerns
Insomnia, snoring, sleep apnea screening and sleep-study coordination.
Pharmacogenomic testingGeneSight® Testing
A cheek swab that adds genetic information to mental-health medication decisions.
Booking & Insurance
Plan your video visit.
Start with the care you need. We’ll guide you through the visit details and available times.
Choose your visit
Select your service and whether you are a new or established patient.
Choose how to pay
Select insurance or self-pay. Review the accepted plans and posted prices before continuing.
Find an available time
Confirm where you will be during the visit and your timezone, then review your appointment details.
More Than a Video Visit
How It Works Your care doesn’t end when the video visit ends.
Wade’s Care First is a full medical practice delivered through telehealth. When it is medically appropriate, we order, prescribe, refer and coordinate the services you would expect from a traditional outpatient practice.
- 1VisitSecure video from your phone or laptop
- 2TestingLabs and imaging ordered near you
- 3ResultsReviewed and explained with you
- 4TreatmentPrescriptions and a plan you helped build
- 5ReferralSpecialists and in-person care when needed
- 6Follow-upContinued care with the same provider
Laboratory testing
Blood work, urine tests, hormone and PSA testing, completed at a lab near you.
Diagnostic imaging
X-rays, ultrasounds, CT scans and MRIs ordered through local imaging centers.
Additional testing
Testing matched to your symptoms, history and plan, including sleep studies when indicated.
Equipment and supplies
Orders for durable medical equipment and supplies when medically necessary.
Specialist referrals
Referrals to cardiology, endocrinology, sleep medicine and more, with your care kept connected.
Prescription management
Prescribing and adjusting medications when clinically appropriate and allowed by law.
Results and follow-up
Every result reviewed with you, explained, and turned into a next step.
GeneSight® Testing
Pharmacogenomic information that may help inform mental-health medication decisions.
Care coordination
Orders and referrals sent to facilities near you, with Wade’s Care First staying involved.
Telehealth when appropriate. In-person services when needed. Coordinated care throughout.
Book a VisitHow It WorksOrders go local
Labs, imaging and pharmacies near Louisville.
Blood work after a Louisville visit has several homes. Labcorp runs patient service centers on Eastern Parkway, S English Station Rd, Dutchmans Ln, Dr Arla Way and Taylorsville Rd, and Quest Diagnostics has centers on Eastern Parkway, Dutchmans Parkway and E Market St downtown. For imaging, Norton Diagnostic Center in Fern Creek handles MRI, CT, ultrasound, X-ray and 3D mammography, and Norton West Louisville Hospital on S 28th St offers X-ray, ultrasound, CT and MRI close to the West End.
Prescriptions go electronically to the pharmacy you choose. West Louisville lost its only CVS in January 2024, and TARC trimmed bus service in its August 2026 redesign, so tell us the store you can actually get to before we send a refill.
Blood work
Labcorp patient service centers: 1169 Eastern Pkwy; 175 S English Station Rd; 3901 Dutchmans Ln; 170 Dr Arla Way; 10216 Taylorsville Rd. Quest Diagnostics: 1169 Eastern Pkwy Ste 2343 (Louisville Parkway); 6400 Dutchmans Pkwy Ste 155 (Louisville Springs); 204 E Market St Ste A. Norton West Louisville Hospital offers laboratory services.
Imaging
Norton Diagnostic Center, Fern Creek, 9344 Cedar Center Way (MRI, CT, ultrasound, DEXA, X-ray, 3D screening mammography); Norton Diagnostic Center, Dupont, 3901 Dutchmans Ln Ste 101 (MRI, PET/CT); Norton West Louisville Hospital, 850 S 28th St (X-ray, ultrasound, CT, MRI). Hospital imaging departments at UofL Health and Baptist Health Louisville.
Pharmacies
Walgreens lists Louisville stores in its Kentucky store directory. CVS closed West Louisville’s only CVS at 3130 Portland Ave on Jan. 18, 2024, and Walgreens closed four Louisville stores in late 2022; Good Brothers Pharmacy opened in the Russell neighborhood in August 2025 (Spectrum News 1).
Before you go, confirm the requested test, outside-order acceptance, insurance, collection fees and hours with the facility. These resources are examples, not a complete directory. Quest Location Finder · Labcorp Location Finder.
Patient Questions
All Patient Questions Louisville questions.
Does Wade’s Care First have an office in Louisville?
No. Wade’s Care First is a telehealth practice. You join your visit by secure video from home, work or anywhere in Kentucky, and Charles Wade, FNP-BC is licensed to treat you while you are in the state. Anything that needs hands-on care is coordinated with facilities in and around Louisville, such as UofL Health, UofL Hospital (530 S Jackson St; Adult Level I trauma center, ACS verified; 24/7 emergency department), Norton Children’s Hospital (231 E Chestnut St; Pediatric Level I trauma center, ACS verified; 24/7 pediatric emergency department), Norton Hospital (200 E Chestnut St) and Norton Audubon Hospital (1 Audubon Plaza Dr), both with 24/7 emergency departments, Norton West Louisville Hospital (850 S 28th St; opened Nov. 11, 2024; 24/7 emergency department), UofL Health, Jewish Hospital (200 Abraham Flexner Way) and UofL Health, Mary & Elizabeth Hospital (1850 Bluegrass Ave), both with 24/7 emergency rooms and Baptist Health Louisville (4000 Kresge Way; 24/7 emergency department).
Where will I go for blood work if I live in Louisville?
Labcorp patient service centers: 1169 Eastern Pkwy; 175 S English Station Rd; 3901 Dutchmans Ln; 170 Dr Arla Way; 10216 Taylorsville Rd. Quest Diagnostics: 1169 Eastern Pkwy Ste 2343 (Louisville Parkway); 6400 Dutchmans Pkwy Ste 155 (Louisville Springs); 204 E Market St Ste A. Norton West Louisville Hospital offers laboratory services. We send the order electronically to a location that is convenient for you or in your insurance network. Results come back to us for review with you.
Which Louisville hospitals have an emergency department?
UofL Health, UofL Hospital (530 S Jackson St; Adult Level I trauma center, ACS verified; 24/7 emergency department), Norton Children’s Hospital (231 E Chestnut St; Pediatric Level I trauma center, ACS verified; 24/7 pediatric emergency department), Norton Hospital (200 E Chestnut St) and Norton Audubon Hospital (1 Audubon Plaza Dr), both with 24/7 emergency departments, Norton West Louisville Hospital (850 S 28th St; opened Nov. 11, 2024; 24/7 emergency department), UofL Health, Jewish Hospital (200 Abraham Flexner Way) and UofL Health, Mary & Elizabeth Hospital (1850 Bluegrass Ave), both with 24/7 emergency rooms and Baptist Health Louisville (4000 Kresge Way; 24/7 emergency department). For chest pain, trouble breathing, stroke symptoms, severe bleeding, a major injury or thoughts of harming yourself, call 911 or go to the nearest emergency department rather than booking a video visit.
Are there community health centers in Louisville for in-person care?
Family Health Centers (Portland, 2215 Portland Ave; East Broadway, 834 E Broadway; Iroquois, 4100 Taylor Blvd; Americana, 4805 Southside Dr; West Market, 2500 W Market St; Phoenix Health Center for the homeless, 712 E Muhammad Ali Blvd), Park DuValle Community Health Center (3015 Wilson Ave; Russell Neighborhood Health Center, 1425 W Broadway; Buechel/Newburg, 3828 Bardstown Rd) and Shawnee Christian Healthcare Center (234 Amy Ave) serve the area with in-person primary care on a sliding scale. Many patients pair that kind of local clinic with telehealth for follow-ups, medication management and specialist coordination.
Can I use Kentucky Medicaid or other insurance for a telehealth visit from Louisville?
Kentucky Medicaid, state-specific plans and HMO plans are not accepted. Plans accepted in Kentucky: BCBS / Anthem PPO, UnitedHealthcare PPO, UMR (PPO), Aetna PPO, Cigna PPO, Humana PPO, Ambetter PPO, TRICARE. Benefits are verified before your visit, and self-pay pricing is posted if your plan is not accepted.
Is Louisville a health professional shortage area?
Primary Care: low-income population HPSAs LI-Jefferson County 6 Northwest (score 20), 5 South Central (19) and 7 Southwest (18), designated June-July 2025. Mental Health: LI-Centerstone MHCA (score 18). FQHC HPSAs: Family Health Centers, Park DuValle and Shawnee Christian (scores 21-22). MUA: Central West Louisville (2009) and Jefferson Service Area (1982-1994). Telehealth can complement local clinicians by offering another way to access primary care, mental health and medication follow-up while you keep your local relationships.
Can orders be sent to a laboratory or imaging facility near me?
When clinically appropriate, we can send orders to a laboratory or imaging facility you choose. Confirm that the location performs the requested test, accepts the order and participates in your insurance network. Availability and travel distance vary by community.
More answers
Questions Louisville patients ask about mental health, ADHD and medical weight management.
- How can I tell whether worry has become an anxiety disorder?
- What is the difference between a panic attack and generalized anxiety?
- Can ADHD first become apparent in adulthood?
- What is executive dysfunction?
- What is medical weight management?
- Am I a candidate for medical weight loss?
All Mental Health Questions All ADHD Questions All Medical Weight Management Questions
Good to know
Services, screening recommendations, testing, treatment options, referrals and prescribing may vary with your age, medical history, symptoms, where you are physically located at the time of the visit, state and federal requirements, insurance requirements, and whether your condition can be safely managed by telehealth. Conditions and services listed here are examples. An appointment does not guarantee a particular diagnosis, a prescription, a controlled medication, hormone therapy, a lab order, an imaging study, a sleep study, a specialist referral, an accommodation letter or a particular treatment. Treatment decisions follow a clinical evaluation and the provider’s judgment.
Sources
Practice provider: Charles Wade, FNP-BC. Information updated October 25, 2026.
Patient Education
Browse All Patient EducationHealth topics for Louisville patients.
Articles on the care people in Louisville book most, each linked to its service and booking.
ADHD
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Medical Weight Management
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Mental Health
Why Do Antidepressants Cause Weight Gain?
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A local landmark
Louisville Water Tower
The historic Louisville Water Tower and Water Works on the Ohio River in Louisville, Kentucky.
Photo: Library of Congress, Prints & Photographs Division, photograph by Carol M. Highsmith (LC-DIG-highsm-63900) · Source · Public domain; no known restrictions on publication. Resized for display.
Metro area · Jefferson County
Getting care in Louisville
Kentucky’s largest city, a merged city-county metro government on the Ohio River and the state’s main hospital and medical-school hub, with a long-documented life expectancy gap between the West End and the east.
Louisville holds two of Kentucky’s three Level I trauma centers, UofL Hospital downtown and Norton Children’s Hospital, and Norton, Baptist Health and UofL Health run emergency departments across the county. Norton West Louisville Hospital opened on S 28th St in November 2024, the first new hospital west of Ninth Street in generations. Routine access is a different story. HRSA lists low-income primary care shortage designations for the Northwest, South Central and Southwest parts of the county, and life expectancy in parts of the West End trails the East End by about fifteen years. A video visit with Wade’s Care First gives you primary care, mental health, ADHD or weight management from home, and any labs, imaging or prescriptions are sent to a Louisville location you can reach.
Access in Jefferson County
HRSA designates three low-income primary care Health Professional Shortage Areas in Jefferson County, Northwest (score 20), South Central (19) and Southwest (18), all designated in mid-2025, plus the low-income ’Centerstone MHCA’ mental health HPSA (score 18). Central West Louisville has been a Medically Underserved Area since 2009, and several Jefferson Service Area MUAs date to 1982-1994. A Center for Health Equity analysis of 2017-21 data put citywide life expectancy at 74.8 years, ranging from 65.4 in parts of the West End to 80.8 in the east (Courier Journal, Jan. 2024).
CVS closed its only West Louisville store, on Portland Ave, in January 2024 (WHAS11), and Walgreens closed four Louisville stores in 2022 (Louisville Public Media). TARC launched a redesigned bus network on Aug. 2, 2026 that cut overall service about 12 percent while adding 15-minute weekday service on Broadway, Bardstown Rd, Preston Hwy, 4th St, Dixie Hwy and Market St (Louisville Public Media).
Who this helps most in Louisville
Jefferson County’s numbers look better than much of Kentucky’s, but they hide wide gaps. CDC PLACES estimates 13.5 percent of adults have diabetes and 37 percent have high blood pressure, and one in four adults has been told they have depression. Telehealth fits the people who struggle most to keep appointments: shift workers at the airport hub and the plants, parents in Portland, Shawnee or Russell juggling a bus transfer, and anyone who wants anxiety, ADHD or blood pressure follow-up without a day off work.
Go in person instead for chest pain, stroke symptoms, a serious injury or a child struggling to breathe. Call 911 or go to UofL Hospital, Norton Children’s or the nearest emergency department, all open around the clock.
Local health considerations
- Chronic disease: CDC PLACES (2024 release; 2021–2022 survey data; crude modeled estimates) estimates adult diabetes at 13.5%, obesity 37.0% and high blood pressure 37.0% in Jefferson County; 25.0% of adults report depression.
- Life expectancy gap: 65.4 years in parts of the West End versus 80.8 in the east (2017-21 data).
- Pharmacy access: West Louisville lost its only CVS in January 2024.
- Transit: TARC’s August 2026 redesign cut overall bus service about 12%.
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