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Harlan
Kentucky · Video visits statewide
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Wade’s Care First sees Harlan patients by secure video for primary care, mental health, ADHD, weight management, urgent care and more. Labs, imaging and prescriptions go to facilities in and around Harlan.
Telehealth only. No office in Harlan: you join from wherever you are in Kentucky. Pricing · Insurance Accepted
Every service is available statewide by video. Each page explains what can and cannot be handled remotely.
Your ongoing Primary Care ProviderAcute Care, Routine Care, Preventive Care, and Chronic Care with one provider who knows your history.
Screenings for your age and riskScreenings, labs and risk checks chosen for your age, history and family history.
Evaluation and treatmentAnxiety, depression, panic, PTSD symptoms and more. A full evaluation first, then a plan you help build.
Adults and teensEvaluation and follow-up for attention, focus and executive-function concerns.
Medication with a plan around itA workup first, then nutrition, lab monitoring and medication when it fits.
Sick visitsSinus infections, UTIs, rashes and stomach bugs. Check the scheduler for available appointments, including same-day openings when offered.
Skin concerns by videoAcne, eczema, psoriasis, melasma, fungal nails and rashes, evaluated from clear photos and a conversation.
Strains, sprains and flare-upsBack and neck pain, sprains, joint flares and headaches over a short course of care.
Hormones, prostate and screeningED, testosterone testing, prostate health, PSA and the screenings men tend to skip.
Every stagePeriods, birth control, perimenopause, menopause and the questions in between.
Ages 5 and upVideo visits for the things that keep a kid home from school.
Older adults and their familiesMedication review, chronic conditions and coordination with everyone involved.
Part of your primary careInsomnia, snoring, sleep apnea screening and sleep-study coordination.
Pharmacogenomic testingA cheek swab that adds genetic information to mental-health medication decisions.
Start with the care you need. We’ll guide you through the visit details and available times.
Select your service and whether you are a new or established patient.
Select insurance or self-pay. Review the accepted plans and posted prices before continuing.
Confirm where you will be during the visit and your timezone, then review your appointment details.
BCBS / Anthem PPO, UnitedHealthcare PPO, UMR (PPO), Aetna PPO, Cigna PPO, Humana PPO, Ambetter PPO, TRICARE.
Benefits are verified before your visit. If your plan is not accepted, self-pay prices are posted.
Check Your BenefitsWade’s Care First is a full medical practice delivered through telehealth. When it is medically appropriate, we order, prescribe, refer and coordinate the services you would expect from a traditional outpatient practice.
Blood work, urine tests, hormone and PSA testing, completed at a lab near you.
X-rays, ultrasounds, CT scans and MRIs ordered through local imaging centers.
Testing matched to your symptoms, history and plan, including sleep studies when indicated.
Orders for durable medical equipment and supplies when medically necessary.
Referrals to cardiology, endocrinology, sleep medicine and more, with your care kept connected.
Prescribing and adjusting medications when clinically appropriate and allowed by law.
Every result reviewed with you, explained, and turned into a next step.
Pharmacogenomic information that may help inform mental-health medication decisions.
Orders and referrals sent to facilities near you, with Wade’s Care First staying involved.
Telehealth when appropriate. In-person services when needed. Coordinated care throughout.
Book a VisitHow It WorksHarlan ARH Lab is located at 81 Ball Park Road, Suite 103. The hospital also offers diagnostic imaging. Confirm the requested test, order acceptance and insurance before visiting. For Quest or Labcorp collection options, use the laboratory’s current locator; the suitable location depends on the test and your coverage.
If you already see Clover Fork or Mountain Comprehensive Health, tell us and we will coordinate with them. Walgreens has no Harlan County store, so name the local pharmacy you use, and ask about 90-day supplies and mail-order refills to cut down on trips.
Harlan ARH Lab is at 81 Ball Park Road, Suite 103. Use Quest and Labcorp’s official locators for additional collection options. Confirm services, outside-order acceptance and insurance directly with the chosen facility.
Harlan ARH Hospital Radiology, 81 Ball Park Rd (diagnostic radiology and mammography); Middlesboro ARH and Whitesburg ARH radiology also offer mammography.
Walgreens’ Kentucky store directory lists no Harlan County store; the nearest listed Walgreens town is Pineville. Local chain and independent pharmacies serve Harlan.
Before you go, confirm the requested test, outside-order acceptance, insurance, collection fees and hours with the facility. These resources are examples, not a complete directory. Quest Location Finder · Labcorp Location Finder.
No. Wade’s Care First is a telehealth practice. You join your visit by secure video from home, work or anywhere in Kentucky, and Charles Wade, FNP-BC is licensed to treat you while you are in the state. Anything that needs hands-on care is coordinated with facilities in and around Harlan, such as Harlan ARH Hospital (81 Ball Park Rd; Level IV trauma center, Kentucky Trauma Advisory Committee verified; emergency department; labor and delivery ended Feb. 28, 2025) and Middlesboro ARH Hospital (3600 W Cumberland Ave, Middlesboro; Level IV trauma center) and Whitesburg ARH Hospital (240 Hospital Rd, Whitesburg; Level IV trauma center), the ARH birthing hospitals Harlan patients are referred to.
Harlan ARH Lab is at 81 Ball Park Road, Suite 103. Use Quest and Labcorp’s official locators for additional collection options. Confirm services, outside-order acceptance and insurance directly with the chosen facility. We send the order electronically to a location that is convenient for you or in your insurance network. Results come back to us for review with you.
Harlan ARH Hospital (81 Ball Park Rd; Level IV trauma center, Kentucky Trauma Advisory Committee verified; emergency department; labor and delivery ended Feb. 28, 2025) and Middlesboro ARH Hospital (3600 W Cumberland Ave, Middlesboro; Level IV trauma center) and Whitesburg ARH Hospital (240 Hospital Rd, Whitesburg; Level IV trauma center), the ARH birthing hospitals Harlan patients are referred to. For chest pain, trouble breathing, stroke symptoms, severe bleeding, a major injury or thoughts of harming yourself, call 911 or go to the nearest emergency department rather than booking a video visit.
Clover Fork Clinic (Clover Fork Outpatient Medical Project, HRSA look-alike; Harlan, 209 E Mound St; Evarts, 101 Chad St; school-based sites) and Mountain Comprehensive Health Corporation (Harlan Medical Center, 132 Village Center Rd; Cumberland Medical/Dental Clinic, 1620 E Main St, Cumberland) serve the area with in-person primary care on a sliding scale. Many patients pair that kind of local clinic with telehealth for follow-ups, medication management and specialist coordination.
Kentucky Medicaid, state-specific plans and HMO plans are not accepted. Plans accepted in Kentucky: BCBS / Anthem PPO, UnitedHealthcare PPO, UMR (PPO), Aetna PPO, Cigna PPO, Humana PPO, Ambetter PPO, TRICARE. Benefits are verified before your visit, and self-pay pricing is posted if your plan is not accepted.
Primary Care: low-income population HPSA LI-Harlan County (score 20, designated 2022, updated 2025). Mental Health: high-needs geographic HPSA Cumberland River MHCA (score 13). FQHC look-alike HPSA: Clover Fork Outpatient Medical Project (21 primary care, 21 mental health). MUA: Harlan County (1978). Telehealth can complement local clinicians by offering another way to access primary care, mental health and medication follow-up while you keep your local relationships.
When clinically appropriate, we can send orders to a laboratory or imaging facility you choose. Confirm that the location performs the requested test, accepts the order and participates in your insurance network. Availability and travel distance vary by community.
All Primary Care Questions All Mental Health Questions All Medical Weight Management Questions
Services, screening recommendations, testing, treatment options, referrals and prescribing may vary with your age, medical history, symptoms, where you are physically located at the time of the visit, state and federal requirements, insurance requirements, and whether your condition can be safely managed by telehealth. Conditions and services listed here are examples. An appointment does not guarantee a particular diagnosis, a prescription, a controlled medication, hormone therapy, a lab order, an imaging study, a sleep study, a specialist referral, an accommodation letter or a particular treatment. Treatment decisions follow a clinical evaluation and the provider’s judgment.
Practice provider: Charles Wade, FNP-BC. Information updated October 25, 2026.
Articles on the care people in Harlan book most, each linked to its service and booking.

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The historic Harlan County Courthouse in Harlan, Kentucky.
Photo: W.marsh / Wikimedia Commons · Source · CC BY-SA 3.0. Resized for display.
Small county seat in the coal valleys of southeastern Kentucky, where Harlan County has lost about a third of its residents since 1990 and carries some of the heaviest chronic disease rates in the state.
Harlan County has one hospital, Harlan ARH on Ball Park Road, a Level IV trauma center with an emergency department. It stopped delivering babies in February 2025, so expectant mothers now travel to Middlesboro or Whitesburg, and county life expectancy is about 66 years. The county has been federally designated as medically underserved since 1978, HRSA scores its low-income primary care shortage at 20, and the population has dropped by about a third since 1990, taking doctors with it.
Clover Fork Clinic in Harlan and Evarts and Mountain Comprehensive Health’s Harlan Medical Center are the sliding-fee clinics. A video visit with Wade’s Care First adds a primary care and mental health clinician you can reach from home, with labs and prescriptions sent to Harlan.
HRSA designates Harlan County’s low-income population a primary care HPSA (LI-Harlan County, score 20) and includes the county in the high-needs geographic Cumberland River MHCA mental health HPSA; Clover Fork carries look-alike HPSA scores of 21. The whole county has been a Medically Underserved Area since 1978. Harlan County’s population fell from 36,574 in 1990 to an estimated 24,725 in 2025. Walgreens’ Kentucky store list has no Harlan County store; the nearest listed town is Pineville.
Harlan ARH ended labor and delivery on Feb. 28, 2025, referring expectant mothers to Middlesboro and Whitesburg (ARH). Harlan County Community Action Agency runs demand-response public transit and Medicaid rides. County Health Rankings (2025) puts Harlan County life expectancy at 65.7 years, versus 73.3 for Kentucky. CDC PLACES estimates 13.1% of Harlan County adults lacked reliable transportation in the past year, and 49.0% report a disability.
Harlan County’s health numbers are among the hardest in Kentucky. CDC PLACES estimates 17.9 percent of adults have diabetes, 45 percent have obesity, 16 percent have COPD and more than a quarter smoke, and nearly half of adults report some form of disability. About one adult in eight went without reliable transportation in the past year. Video care fits people managing several chronic conditions who struggle to make every appointment, retired miners and their families with breathing and heart problems, caregivers who cannot leave a relative at home, and adults seeking help with depression or anxiety. A strong signal matters, so plan your visit where coverage is best. For chest pain, stroke symptoms or serious injury, call 911 or go to Harlan ARH.
Kentucky Medicaid, state-specific plans and HMO plans are not accepted. Participation is limited to the PPO plans and TRICARE listed above, subject to benefits verification.
Medicaid: Kentucky Medicaid is run by the Department for Medicaid Services in the Cabinet for Health and Family Services. It covers low-income children, pregnant women, people with disabilities and older adults, and, under the Affordable Care Act expansion, adults 19-64 with incomes up to 138% of the federal poverty level. The Kentucky Children’s Health Insurance Program (KCHIP) covers uninsured children under 19 who do not qualify for Medicaid, in families up to about 218% of the poverty level. Kentucky SKY, run statewide by Aetna Better Health of Kentucky since 2021, covers foster youth, former foster youth and other children in state care. Most members are enrolled in a managed care plan; the rest are in fee-for-service Medicaid. House Bill 2, enacted in 2026 after the General Assembly overrode the governor’s vetoes on April 14, 2026, makes coverage for many expansion adults 19-64 depend on 80 hours a month of work, school, training or volunteering by January 1, 2027, the same date federal law requires, with exemptions for pregnant and postpartum members, people with disabilities or medical frailty, and parents or caretakers of children under 14.
Five Medicaid managed care organizations serve Kentucky in 2026: Aetna Better Health of Kentucky, Humana Healthy Horizons in Kentucky, Passport Health Plan by Molina Healthcare, UnitedHealthcare Community Plan and WellCare of Kentucky. Anthem Kentucky Managed Care Plan stopped being a Kentucky Medicaid MCO on January 1, 2025, under a court order, and its members moved to other plans. A 2026 state law (KRS 205.5321) extends the current MCO contracts through December 31, 2028. An August 2026 DMS enrollment count showed WellCare with about 376,000 members, Passport about 258,000, Aetna about 216,000, Humana about 191,000 and UnitedHealthcare about 147,000, with about 161,000 in fee-for-service, out of roughly 1.35 million members.
Not sure telehealth fits, whether your plan is accepted or which visit to book? Ask. A real person from the practice gets back to you.

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Book a VisitAsk a QuestionText UsIf this is an emergency, call 911. For mental health crisis support, call or text 988 anytime.